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Craft Supplies

Payment Information

How can I pay?

UK Customers, all Transactions are made in pounds sterling (£)

  • We accept Credit or Debit Card Payments, these are secured through Barclaycard payment acceptance services
  • We accept payment over the telephone, these are secured through Barclaycard payment acceptance services
  • PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet.

Customers outside of the UK, all Transactions can be made in Euro, US Dollar, Canadian Dollar, Austrailian Dollar and Pound Sterling. These payments will be accepted by Paypal. Paypal is the most secure way of accepting money for customers outside of the UK. You do not have to have a paypal account, credit / debit cards can be accepted through paypal.

 

My credit or debit card was refused

 

Please make sure you have entered the correct details. If you have signed up to verified by Visa or Master Card secure you may have entered the wrong password.

Please send us your order again with a different payment card. You can contact the company that issued your card to find out why it was refused.

 

I would like to return a product(s) for a refund

The products must be unopened and unused to be eligible for a refund.

  • You can login to your account and request a return, enter the details of the product and the reason for return.
  • Call us on 0191 447 1919 and tell us the reason for your return, dont be affraid or embarrased to tell us that you want to return an item, we want you to be truley satisfied with your purcashes.