25% DISCOUNT FOR ALL ONLINE ORDERS
USE CODE MAR25 AT THE CHECKOUT
Certainly, please call (0191) 447 1919 and we will be more than happy to take an order by telephone.
Yes, you can order by telephone and we will have it ready for you to pick up at our store.
Essential Crafts
Unit 11, Phoenix Road
Crowther Industrial Estate
Washington
Tyne and Wear
NE38 0AD
To change your details or cancel it completely, please contact us on (0191) 447 1919 from Monday to Thursday , between 10am and 4pm. Or email sales@essentialcrafts.co.uk. Please be ready to quote your order number from your confirmation email.
Yes. We will send you a receipt of your order in an email. Please read and check the details carefully to make sure that they are correct.
If the details are not right, or if you need any help, please contact us on (0191) 447 1919 from Monday to Thursday, between 10am and 4pm. Or email sales@essentialcrafts.co.uk
Please make sure you have entered the correct details. If you have signed up to verified by Visa or Master Card secure you may have entered the wrong password.
Please send us your order again with a different payment card. You can contact the company that issued your card to find out why it was refused.
The products must be unopened and unused to be eligible for a refund.
Privacy Policy explains clearly how we collect information, what we do with it and what controls you have.